SS
Siya S

1 reviews | Active since May 2019

02 Jun 2021, 16:29

Never Take Your Contract With VODACOM

VODACOM is the worst network you can take a contract from, they are worst than ********, in fact, they are running with the biggest corporate scandal and ********ity when it comes to contracts - You daily letting customers down. First I have been trying to cancel my contract but to no avail!! When I diel your number or been transferred there by other departments, it rings and says 'the number you have dialled it does not exist!!" Now I have been told that I need to deal first with the arrear first, before my contract can be cancelled - when in fact I have been making arrangement to pay since I am not working.

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2021, 10:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team