AM
Amokelani M

1 reviews | Active since Jun 2018

23 Feb 2022, 14:05

Never take vodacom insurance ever… He’ll, ********

I’ve come the wit ends with vodacom services. Bought a phone on contract. Same week a vodacom insurance agent calls to offer insurance which I accept. Before 6 months, my phone doesn’t switch on and I take it in for repairs only to be told it’s not insured I have to pay ~ R5000 while they are busy debiting my account monthly for insurance 😭😭😭.

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Replies (1)
Vodacom
Vodacom's reply23 Feb 2022, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team