Never take up a contract up with Vodacom, never.

I called Vodacom, Friday ( morning) 21/01/2022 to serve a 30 day notice period as my contract ends 22/02/2022 ( wifi/router)

After speaking to an agent, she confirmed that the notice has been accepted.

To my surprise, i received an sms stating " your Full Admin Lock has been Activated" and just like that my wifi stopped working.

I called Vodacom to find out what is wrong, they advised that my account has been suspended.

I have still have not heard back from Vodacom, after multiple calls and idiotic email verifications.

This is pure incompetence and a *******, i pay my account every single month, for the past 23 months and you have the audacity to cut my data off!

My data has been off since Friday, it has already been 5 days and counting, you best reinstate and compensate me for the days of not providing the service which we agreed on. Its called breaching a contract.

I will go to the ombudsman if i am not compensated.