Never take out a Vodacom contract - you will never be able to cancel it

<p>I successfully ported my Vodacom no. to Cell C in April 2016. In the porting process they create a "Ghost No.", which after settling my account and sending all the relevant information to the Retentions / Cancellations department in April, the "Ghost No." contract has still not been cancelled and Vodacom keeps **********ly debiting money off my account every month, which I reverse. I have tried to sort this issue out several times with Vodacom and their incompitent staff. I have spoken to several consultants, in several departments, have recieved several reference no's and nothing gets sorted, and we are now at the end of August 2016. This will eventually go legal because of the supposed outstanding balance and their is absolutly nothing I can do about it. This has been the most frustrating situation I have ever had to deal with and I will never open a Vodacom contract again in the future. I have never come across such an *********** system, call centres, different departments and nobody taking responsibility and giving the client feedback.</p>