1 reviews | Active since Aug 2021
NEVER TAKE OUT A CONTRACT WITH VODACOM YOUR WHOLE CREDIT HISTORY WILL BE TARNISHED
NEVER TAKE OUT A CONTRACT WITH VODACOM YOU WILL REGRET IT LAST YEAR MY DATA CONTRACT CAME TO AN END ,I CALLED IN VODACOM TO CANCEL IT FOR TWO MONTHS I WAS STILL BILLED I CALLED IN SO MANY TIMES TILL VODACOM BLOCKED MY NUMBER AS MONTHS WENT ON I CONTINUED TO CALL AND ESCALTE IT 45 TIMES I CALLED ,MONTHS WENT ON AFTER A YEAR I VISITED VODA WORLD IN MIDRAND THE CONSULTANT COULD NOT ASSIST ME SHE CALLED THE MANAGER IN,HE WAS NOT AGREEING TO WHAT I MENTIONED HE SAID I DID NOT CANCEL THE CONTRACT AS I INSISTED THEY PLAY THE RECORDING ,THEY AGREED AND HE ASSISTED ME WITH CANCELLATION AND MY ACCOUNT TO BE CREDITED BUT MY ACCOUNT CONTINUED TO BE BILLED AND CANCELLATION DID NOT HAPPENED MY LINE GOT SOFTLOCKED I WENT FOR A MAJOR OPERATION I COULD BEARLY WALK I HIRED A DRIVER WENT TO VODACOM I DIDNT FIND THE MANAGER NAMED SISEKO WHO ASSISTED ME THEY WENT THROUGH MY ACCOUNT AND UNLOCKED IT AND THE BILLED GOT CREDITED , AND THE BILL CONTINUED I SPOKE TO A LADY CALLED KESHANI SHE MENTIONED I PAY IN R550 AND THE WHOLE BILL IS CLEAR I PAID THE R550 SHE CALLED AND CONFIRMED AND THE BILL CONTINUED ,I TOOK OFF FROM WORK AGAIN UNPAID LEAVE I WAITED AT VODA WORLD AND NO ONE ASSISTED ME AS THEY MENTIONED THE MANAGERS WHERE IN A MEETING THE LADY NAMED RUTH ALSO COULDNT ASSIST ME ,I EVEN SENT THE CEO @ VODACOM A MESSAGE AND DIDNT GET A REPLY ,NOW MY CELLPHONE LINE IS BLOCKED I CANT CALL OUT I WENT TO VODA WORLD AGAIN NO ONE COULD ASSIST ME SPOKE TO HAPPY AS SHE PROMISED TO ESCALATE IT ,GOT NO REPLY I KEEP CALLING *** THEY LISTEN TO MY PROBLEM AGREE IM BEING BILLED N CREDITED AND TELL ME TO CALL 082 135 THEY KEEP CUTTING ME OFF ,I HAVE MY PRINT OUT ACCOUNT STATEMENT AS AM IN CREDIT WITH VODACOM BUT THEY SENTING ME LETTERS AND NOW I DONT KNOW WHO CAN ASSIST ME WITH CORRECTING MY BILL AND UNLOCK MY BUSINESS LINE, WE USE A IKHOKHA MACHINE CUSTOMERS NEED ME TO SMS THEM THE ELECTRICITY TOKENS ,I HAVE LOST MY SALES FROM THE COMMISSION ,I COULDNT PURCHASE A HOME AS THE VODACOM ACCOUNT APPEARS ON MY CREDIT PROFILE MY BOND GETS REJECTED ONLY OF THIS ACCOUNT BEING IN ARREARS OVER 1 YEAR NOW YET VODACOM IS AT FAULT AND NOT ME ,IM SO FUSTRUSTED WITH THIS ISSUE AM GOING TO GO ON SOCIAL MEDIA AND NATIONAL CONSUMER COMMISSION AND AS PUBLIC ASSISTANCE AS VODACOM.CONSULTANTS AND STORES CANNOT ASSIST ME ,MY CREDIT HISTORY IS TARNISHED BECAUSE OF VODACOM!!!
