MM
Madodanzima M
1 reviews | Active since Feb 2014
05 Jun 2021, 18:36
Never take fibre from Vodacom
I am probably wasting my time even with this review because you guys don't care. My fibre has not been working this whole week, I am the one the continuously has to run after you constantly calling and following up. Your social media team on Twitter is arrogant and rude. There is no customer service or client centricity in all that you do. Vodacom is absolutely pathetic.
IF YOU ARE THINKING OF TAKING THEIR FIBRE, LOOK ELSEWHERE BECAUSE I'M ALSO CANCELLING MINE!
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Replies (1)Vodacom's replyOfficial
06 Jun 2021, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2021, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
