MC
Mothibe C
1 reviews | Active since Mar 2025
06 Mar 2025, 23:06
NEVER TAKE Contract with vodash**!!
Don't EVER take a contract with vodacom! My contact came to an end in March 3rd. Subscribed to R28 monthly WhatsApp data. Got smses and emails confirming that I will be billed R28 only. The day before my debit order goes off my vodapay bill is R167, I checked my statement, it was R85, and my invoice is R28.
I went to rant on X, I even sent them an email
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Replies (2)
Vodacom's replyOfficial
07 Mar 2025, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2025, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Mar 2025, 17:16Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2025, 17:16
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team
Best regards,