SM
Sonke M

1 reviews | Active since Jul 2020

21 Jul 2021, 14:00

NEVER TAKE A VODACOM DATA CONTRACT - WHEN IT ENDS THEY STILL BILL FOR THE DEVICE

I would give a 0 star but i sadly cant. VODACOM IS A GROUP OF ********* ****S IN SUITS. Always check your conyract details with them or they will take your money and feel no guilt even when being addressed. I had a data deal with them (modem came at an extra charge) and it ended april 2021. We are now in july and they have been billing me the same amount but the device period ended in april but they are still cbarging full amount. I told them thats ********* and wrong and they ****, saying there is no device fee i was being charged.

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Replies (1)
Vodacom
Vodacom's reply22 Jul 2021, 07:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team