EV
Ewald V

1 reviews | Active since Jul 2025

10 Jul 2025, 00:01

NEVER TAKE A MONTH TO MONTH CONTACT WITH VODACOM PLEASE.

The ****miest company on the face of the earth.I cancelled my month to month contract in March.Paid my cancellation fee in April and now they are billing me till May saying I need to pay a penalty fee for cancelling a month to month contract inside of twelve months as if it was a year contract but said that this is the last I have to pay in April.Mbd debt collectors are telling me I didn't pay in April and then they told me i didn't pay in March..All the lady over the phone told me it was in fine print. I reported Vodacom to ICASA so hopefully it will get sorted out.

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2025, 08:11
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team