NEVER TAKE A CONTRACT WITH VODACOM, it's a ****

I had a 3 year contract with Vodacom. My contract ended in November 2022. To my surprise I kept being billed for data, I call in and ask why being billed and they say it's because the contract automatically updates for data top up. I ask for them to cancel the contract and I was told I can't cancel because my account was in arreas.

I made the payment and called in and asked them to cancel the contract. They say because I need to give a month notice, they're still gonna bill me for the month. I make a payment for that month ..guess what the contract was never canceled. I'm still being billed. And now I'm in 4 months in arrears, which I'm expected to pay because someone did not do their Job. The sad part is there's no record of it,only have the proof of payments. It was in February when I asked for the contract to be canceled, now it's September and its till active.