1 reviews | Active since Jul 2016
Never subscribed but being billed R7 a day!!
<p>I called this morning to ask why my bill is so high! After a lengthy conversation I was told I have some subscription on my account costing me R7 a day. I have NEVER subscribed to anything and I am disgusted this will come off my account. This needs to be stopped and I want refunding. I am not the 1st vodacom victim of these subscriptions costing hundreds of rands a month. 16 minutes into the conversation the line started to crackle and I lost the agent. He did not bother to call back. I want this resolved as a matter of extreme urgency. I can't afford to be without my phone and refuse to pay for unwanted subscriptions.... especially as I have not benefited from whatever it is that is on my account. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
