KD
KL D

1 reviews | Active since Nov 2016

12 Jul 2024, 07:35

Never signed up for funeral cover

Today i received an sms that my vodacom funeral cover has been created - some one must be doing something *****ulent on my account because i did not sign up for any funeral cover , i do not want funeral cover from Vodacom. please remove it with immediate effect and investigate why this was activated on my behalf with out my permission

***** Congratulations! Your Vodacom Embedded Funeral policy VGF*** has now been created. T&Cs, www.vodacom.co.za/funeralcover. For assistance call ***0. Only accidental death is covered in first 3 months. No pay out for death arising from ******* acts.

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Replies (1)
Vodacom
Vodacom's reply12 Jul 2024, 08:15
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team