AP
Anthony P

1 reviews | Active since Jul 2011

24 Jul 2018, 14:53

Never Sign a Vodacom Contract

Vodacom CANCELLATIONS department refuse my legal right to an account paid up/closed/terminated letter despite me having closed the account and paid up months ago and requested numerous times for such. The call centre put the phone down on you and the ********** and ********** read your emails but never respond. I no longer do business with them yet they continue to keep me as an active account on their system.

Never sign a contract with Vodacom.

0
Replies (4)
Vodacom
Vodacom's reply24 Jul 2018, 14:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

AP
Anthony P's update24 Jul 2018, 15:00
Reviewer Update
'CallCenterSupportNorth @ vodacom . co . za' 'SubscriberCollections @ vodacom . co . za' P.S. Vodacom have not responded to my review
AP
Anthony P's update24 Jul 2018, 15:01
Reviewer Update
'CallCenterSupportNorth @ vodacom . co . za' 'SubscriberCollections @ vodacom . co . za' P.S. Vodacom have not responded to my review
Vodacom
Vodacom's reply27 Jul 2018, 09:28
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic