CH
Clint H

1 reviews | Active since Mar 2010

03 Mar 2016, 12:51

Never Shop online at Vodacom month later no phone!

Needed to upgrade at Jan, they sent me a faulty phone. contacted them the same day.<br> Called only no help. Called apple they told me to contact my service provider.<br> Called Vodacom they told me to take it to a voda-shope. they could not help me.<br> 7 days later Vodacom come collected the phone. month later still wait for them to reverse there stuff up.<br> Still not resolved. call center never call back as promise!

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2016, 13:12
Official
Hello Herzfeld,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team