CH
Clint H
1 reviews | Active since Mar 2010
03 Mar 2016, 12:51
Never Shop online at Vodacom month later no phone!
Needed to upgrade at Jan, they sent me a faulty phone. contacted them the same day.<br> Called only no help. Called apple they told me to contact my service provider.<br> Called Vodacom they told me to take it to a voda-shope. they could not help me.<br> 7 days later Vodacom come collected the phone. month later still wait for them to reverse there stuff up.<br> Still not resolved. call center never call back as promise!
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Replies (1)Vodacom's replyOfficial
03 Mar 2016, 13:12Hello Herzfeld,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 13:12
Official
Hello Herzfeld,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
