KB
Kirstyn B
1 reviews | Active since May 2014
13 Sept 2022, 15:00
Never resolved matters
so tired of calling vodacom EVERY SINGLE MONTH WITH THE SAME ISSUES THAT NEVER GET RESOLVED.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Sept 2022, 09:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Sept 2022, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Sept 2022, 09:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have chatted to the call center who assisted and advised accordingly.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply14 Sept 2022, 09:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have chatted to the call center who assisted and advised accordingly.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
KB
Kirstyn B's updateReviewer Update
14 Sept 2022, 09:42Yes the canceling of the insurance was handled. But all the other issues like my invoices weren't from last month. Useless to keep mentioning it as its not going to get solved as usual
KB
Kirstyn B's update14 Sept 2022, 09:42
Reviewer Update
Yes the canceling of the insurance was handled. But all the other issues like my invoices weren't from last month. Useless to keep mentioning it as its not going to get solved as usual