1 reviews | Active since Jul 2016
Never renew or upgrade a contract with Vodacom (part 1)
<p>I have had a data contract for 3 years - this month I "upgraded" it. Last night I ran out of data (no sms notification) and my account was locked. This despite the fact that I have an open account and have signed all the disclaimers stating that I will pay out-of-bundle rates in the event of data running out. SIX phone calls to Vodacom later . . .my account can only be reactivated in 3 days time. Amazing how your debit order is right on time every month though.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
