PS
Percival S

1 reviews | Active since Jul 2012

17 Feb 2015, 11:58

Never recieved free airtime

Good day,<br> <br> As a Vodacom customer for more than I can remember (approximately 10 - 17years) have I never received airtime/data bundles/sms etc. free of charge (or just out of the blue). My friends who changed there numbers every 2nd or 3rd month receives anytime or day airtime or bundles for free from Vodacom. They don't even recharge with huge amounts,(R12 max)...but here where I have been a loyal customer with one number throughout, receives nothing.<br> I get often approached by MTN for an unbelievable deals, but I turn them down, believing Vodacom will reward me for being a loyal customer for all these years. But that will never happen, I know that for sure<br> <br> so next time MTN contacts me, I will take the offer.<br> Unsatisfied Vodacom Customer

0
Replies (1)
Vodacom
Vodacom's reply17 Feb 2015, 13:00
Official
Hello PKSwanepoel,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team