MM
Masego M

1 reviews | Active since Jul 2022

21 Jan 2025, 09:29

NEVER ORDER A PHONE FROM VODACOM ONLINE, ITS A MISSION TO GET IT DELIVERED MEANWHILE THEY ALREADY DID A DEBIT CHECK FOR YOUR MONEY TO BE DEBITED

Ordered a phone online was handed over to SkyNet Worldwide Express OVER A WEEK AGO..AMENDED THE ADDRESS BUT NO UPDATE SINCE THE 16TH. IM TRAVELLING TOMORROW I NEED THE PHONE LATEST TOMORROW MORNING OR CANCEL THIS ****TY ORDER WHY MUST I STRUGGLE SO MUCH AND I SEE THE DEBIT CHECK IS ALREADY APPROVED YOU BETTER NOT TAKE MY MONEY. CALL ME TO CANCEL AND ILL TRY Telkom OR MTN South Africa . PATHETIC 🤬🤬🤬🤬🤬🤬🤬🤬

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Replies (1)
Vodacom
Vodacom's reply21 Jan 2025, 10:01
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team