CB
Carol B
1 reviews | Active since Oct 2017
07 Apr 2025, 15:25
Never Never use Vodacom fiber the worst ever
Last week our fiber were down an entire day. No help form any Bodacom staff memeber l. NOW AGAIN they have am outage. You sat for at time frame they cannot provide one. Again you ask to speak to a supervisor again they refuse to transfer you.
An en the call with a rude remark. How can you have such outages and then charge more for your services.
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Vodacom's replyOfficial
08 Apr 2025, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2025, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team