1 reviews | Active since Sept 2016
Never have stock of Samsung A7
I ordered a Samsung A7 three weeks ago from the Vodacom Shop at ********** Every time I get there they just inform me that they don't have stock. It will be there in two days time. Two days later they just give you the same answer. Yesterday I at least get an answer, not this week, maybe next week.
I also get the idea that they do get the phone in stock, but they don't keep it for customers. It is a first come first serve basis. So next guy that comes in is lucky. The phone will be on the shelve.
I asked them for the shops phone number so that I can call them. The number does not exist. Via another means I managed to get a cell phone number for the shop. If you are lucky they answer it. A third of the time the phone is switched off and the other third of the time they just don't answer the phone.
The attitude of the people at the shop is also that they just don't care. You are just another customer.
My advise, don't ever make use of the shop. They don't want to help you.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
