1 reviews | Active since Jul 2016
Never have I seen such imcompetence!
<p>My problems is simple. (1) Got an account for R15000 (deducted from my bank account). Queried it; no reply. (2) Been trying since March, at three different outlets, to activate a Nano SIM card so I can use new phone. Seems to be rocket science to activate a Nano SIM cause in three months they can't get it done (they however made me pay for it on every instance)! Heard all the excuses in the book, latest being "new system". Mbali at Chatz Midstream was really friendly and tried to help but the back office sucks big time! Vodacom, you are an embarrasment to yourselves! I have been a customer for twenty plus years but they evidently don't want my business anymore. Think twice before you do business with these oaks... you'll probably end up typing a complaint on hellopeter (feeling angry and helpless), like I am doing now, before you know it!</p>
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Received a call from a one Faiek Mohamed of Vodacom. Account, on his telephonic undertaking, has been resolved (thanks for that) even though I haven't receive any written confirmation to date and he promised to activate SIM card. SIM card still not activated... I am so **** frustrated with my situation with Vodacom as a whole. Today I can't seem to buy data on any platform. Guess who will be getting another **** account for "out-of-bunle" data? Think Vodacom, think again!
Received a call from a one Faiek Mohamed of Vodacom. Account, on his telephonic undertaking, has been resolved (thanks for that) even though I haven't receive any written confirmation to date and he promised to activate SIM card. SIM card still not activated... I am so **** frustrated with my situation with Vodacom as a whole. Today I can't seem to buy data on any platform. Guess who will be getting another **** account for "out-of-bunle" data? Think Vodacom, think again!
Thanks to Faiek Mohamed, my queries have been resolved, well the bulk of them. Can't buy data as yet but account and nano sim card sorted! Thanks Faiek.
Thanks to Faiek Mohamed, my queries have been resolved, well the bulk of them. Can't buy data as yet but account and nano sim card sorted! Thanks Faiek.