Never go with Vodacom - absolute *******

I think it is time for a change.

Not too long ago I upgraded my wife's contract and took out a cheaper Wi-Fi package as I was told I would be paying less than I currently am. The branch I visited was in the V&A Waterfront Cape Town.

It comes with no surprise at all that my monthly deductions actually increased. What a *******. So these consultants tells you that you will be saving only to close a deal.

I then asked when my contract expires as I am going to cancel it and was told in August. I then query in August, after trying to get through numerous times, I am told no, it is only in November. I then call again and get through after holding on for an hour, being cut off and dialing again and again, I am told to cancel my contract and told I have to visit a branch. I then visit the Vodacom in Herm**** where I waited for 30 minutes. While waiting, 2 other customers who came after me where helped first and no one even bothered to recognize I was there waiting. No acknowledgement whatsoever.

imagine going into a place and asking to be helped, really.

I then try to call again today and got cut off thrice.

I give up with Vodacom and will be switching networks.

I request someone call me IMMEDIATWLY.