sS
sethu S

1 reviews | Active since Nov 2018

13 Nov 2018, 15:41

NEVER GO FOR VODACOM PHONE CONTRACT

I am extremely FRUSTRATED and ANGRY WITH VODACOM. THEY HAVE BEEN DOUBLE BILLING ME FOR THE PAST 6 MONTHS. I HAVE BEEN LOGGING CALLS , VISITING BRANCHES AND CALLING THEIR CALL CENTER- USELESS!!!! NO ONE SEEMS TO CARE ABOUT WHAT MY PROBLEM IS. THEY KEEP TRANSFERRING ME FROM ONE DEPARTMENT TO THE NEXT. I HAVE PROVIDED THEM WITH PROOF THAT THEY ARE DOUBLE BILLING ME MULTIPLE TIME BUT STILL NO ONE SEEMS TO CARE. I CANNOT WAIT FOR THIS CONTRACT TO END!!!

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Replies (1)
Vodacom
Vodacom's reply13 Nov 2018, 16:09
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team