DT
Danel T
1 reviews | Active since Aug 2011
13 Jan 2022, 13:14
NEVER GET Vodacom Fiber
I have been struggling since November with my Vodacom fiber SR - number. Gets close without anyone from Vodacom fiber confirming that the problem has been solved. My router name and password has been changed by Vodacom I don't even know my password anymore almost 48hours later no joy from Vodacom every time you call the call center new promise is made.. I am losing income as I am working from home
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Vodacom's replyOfficial
13 Jan 2022, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2022, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team