TS
Thandani S
1 reviews | Active since Jun 2022
14 Nov 2025, 09:24
Never get into a contract with vodacom, they will overcharge you and not cancel your contract!
I havr had the worst experience with Vodacom , after 2 consecutive contracts with them. They are wanting to charge me for a contract I cancelled on time. They are giving me the runaround about the escalation/investigation I asked to be lodged. I’ve been calling agents and telling them my story and everytime they drop the call on me. At this point I want nothing to do with them. If I can advise anyone, stay away from Vodacom, they do not care about their clients. I never ever want to deal with them or their agents who drop calls on their customers. One of the agents that dropped the call on me is Sandile Mabaso . Even yesterday my call was dropped but I didn’t get the agents name.
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Replies (1)Vodacom's replyOfficial
14 Nov 2025, 10:23Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply14 Nov 2025, 10:23
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
