Never get fibre from Vodacom

Do yourself a favour and never get Fibre through Vodacom. We have had no internet for 15 days. Yes, you read that correctly. FIFTEEN DAYS. We phone them daily. Each day we get told that there is "no update on the ticket". No technician ever phones us back or actually comes to replace our router. We get promised phonecalls from Supervisors who never bother to phone us back. Whoever the technician is, he deserves to be fired. Two weeks later and still no progress. Absolutely unbelievable. And apparently nobody at Vodacom can do anything. It's no surprise that they provide no email address for customer complaints.