1 reviews | Active since Jul 2016
Never get back to Customers and rude call centre agents.
<p>I have been a loyal customer for 20 years and this is the thanks I get? I have tired to talk to your call centre, encounted a very rude Shanice ( the only one there with that name according to her). Get charged R1040 for a repair when the new device is R1099, and I DID NOT damage it. It must have been faulty!</p> <p> </p> <p>Promised a call back from Centurion Mall Manager, guess what, no call. </p> <p> </p> <p>Call me, dont call me, not concerned, I am busy taking cell c up on their offer to buy me out.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
