1 reviews | Active since May 2016

02 Feb 2017, 23:40

Never get back to client

<p>I have prepaid data card I have for years been registered on my Vodacom and have bought my prepaid airtime online 10 G at a time spending about R1700 a month on airtime a few months ago Vodacom change their My Vodacom page and you cannot purchase data online . I have contacted Vodacom on 3 occassions and have been told they will look into it no one and I mean no one has come back to me with any answers. THIS IS THE LAST VODACOM AIRTIME IM USING WILL NO LONGER TOLERATE YOUR INCOMPETENCE. Any here is the thing I have probably over 3000 contacts on Linked In Facebook and Personal Contacts and I will encourage each of them to post to their contacts and so on and so on , if you think the little guy cannot hurt your corporate heirachy think again a lot of us little guys are sick and tired of Vodacoms flagrant disrecard for us their paying customers . I will be posting on all electonic media and you will not see my business again</p>

0
Replies (2)
Vodacom
Vodacom's reply03 Feb 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Feb 2017, 10:15
Official

As per telephonic discussion,client advised he is porting to another network.

Best regards,