Never Get A Vodacom Contract!!! Cancelling is a headache

Item: Vodacom
Rating: 1
Author: Tumiso M

I’ve been trying to cancel my contract data for the past 3 months only to be billed and also an additional package added to my number. Everytime I call they claim they process the transaction only to be billed end of the month.

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Replies (1)

Vodacom's replyOfficial

06 Sept 2023, 08:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Sept 2023, 08:15

Official