1 reviews | Active since Jul 2015
NEVER EVER TAKE OUT VODACOM CONTRACT!!!
THIS IS THE WORSE CELL PHONE COMPANY IN SA AND I WOULD NEVER ADVISE ANYONE TO TAKE OUT A CONTRACT WITH THIS COMPANY, FOR AND INTERNATIONAL COMPANY ONE WOULD EXPECT GOOD SERVICE, BUT IT IS AWFUL I WAS ADVISED THAT MY CELL PHONE ACCOUNT WAS IN ARREARS AND THEREFORE I HAD MADE PAYMENT ON THE ACCOUNT AND E-MAILED PROOF OF PAYMENT TO THE ACCOUNTS DEPARTMENT. I HAVE BEEN GOING BACK AND FORTH WITH THIS QUERY SINCE JUNE AND MY ACCOUNT WAS STILL NOT RECEIPTED DESPITE SENDING THE PROOF OF PAYMENT 6 TIMES AND HAVING MY PHONE SOFT LOCKED NUMEROUS TIMES, EVENTUALLY ON THE 21 JULY MY CELL NO. WAS DELETED OF THE SYSTEM. AFTER CALLING IN A NUMBER OF TIMES I WAS ADVISED THAT I HAD TO REACTIVATE MY NO. AT A STORE I WENT TO THE PAVILION VODACOM STORE AND WAS ADVISED THAT I NEEDED TO GO TO THE BRANCH IN GATEWAY. THERE AFTER I WAS ADVISED THAT I MAY PURCHASE SIM CARD AT THE NEAREST BRANCH AND I WOULD BE REIMBURSED, AND MY NUMBER WOULD BE ACTIVATED THERE AFTER I NOW HAVE IN MY POSSESSION A BLANK SIM CARD AS MY ACCOUNT HAS BEEN FINALLY CLEARED HOWEVER VODACOM REFUSES TO REACTIVATE MY ACCOUNT UNTIL THE NEXT PAYMENT WHICH IS DUE AT THE END OF THE MONTH VODCOM SERVICE IS DISGUSTING!!!
Thank you for notifying us concerning your complaint. We will have this investigated and be in-contact with you once the investigation has been completed. Regards, Yunus
Thank you for notifying us concerning your complaint. We will have this investigated and be in-contact with you once the investigation has been completed. Regards, Yunus
