EL
Ettienne L

1 reviews | Active since Dec 2021

01 Dec 2021, 18:44

Never ever take a Vodacom contact they can't provide good service anymore stay away from them

Your service has been absolutely horrid since July 2021 in Kwa Zulu Natal Hibiscus coast town port Shepstone suburb Umtentweni. This issue has been reported locally everytime we get told it will go to head office and nothing sorts it out. As I am typing this message it did it again can't believe that me and my family are spending easily R2500 on you with mobile contracts and a home LTE modem and this is the very bad service you give us the thing disconnect and does not provide any internet for several minutes we left Telkom to you guys but now I see you are just as bad as Telkom I can't wait for our contracts expires then I am going to pull out all my contacts from you can't wait to get the hell away from your bad service. I can't believe the great Vodacom has fallen so you have always provide great service but guess those days are done well. Sincerely go take your bad service and shove it where the sun don't shine congratulations on losing R2500 and a very loyal customer

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2021, 07:33
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team