JZ
Jen Z
1 reviews | Active since Aug 2017
25 May 2020, 18:01
NEVER EVER TAKE A CONTRACT WITH VODACOM
Ref EC-1ZRR-26GJVY A lady named Olga finally processed my cancelation, or so she confirmed via email. She also asked me to provide my proof of prev cancelation for a refund. Which I did, but no refund was given. Instead I received yet another bill for May 2020. I just can't deal with this anymore. What is wrong with vodacom? Why do you keep debiting *******ly? Note to all: NEVER EVER TAKE OUT A CONTRACT WITH VODACOM!!! I am going to sue you guys. I have all my paper work and correspondence dating back to 2019 in order to show how many times I've canceled the same flippen contract. Enough is enough
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Vodacom's replyOfficial
26 May 2020, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 May 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team