1 reviews | Active since Sept 2016
Never ever ever upgrade with Vodacom Online - They are SHARKS
I recently upgraded one of my contracts at Vodacom online. During the process they offered to provide me better data packages on my other vodacom numbers linked to my account. I told them that I would only take the better deal if I could upgrade the devices on the account later.
Today that day arrived where I would like to upgrade one of my numbers and guess what: They blocked all my accounts, and I cannot upgrade ANY of my accounts.
So what have I learned from Vodacom: 1 NEVER, EVER, EVER upgrade your account online, because if they offer you a better deal, they do not do what they tell you, they lie to you, even though you asked them plenty of times that I still would like to upgrade devices. 2. They are sharks, because I wanted to cancel one of my numbers and suddenly, they provide you with better deals and make sure you are still a customer for the next two years. 3. They don't care about you.
In the end of the day, they are losing, because I couldn't upgrade an account, it meant that they will not get more money from me, so actually the joke is on Vodacom.
So, after the two years, I will just cancel all my accounts at Vodacom and go to the MTN.
