Never ever again

We would never recommend Vodacom as a potential service provider for internet connection to anyone. A salesman for VODACOM FIBRE contracts was on our doorstep more than 6 weeks ago. Selling off his wonderful product, namely a internet contract for far less than our current rates, faster internet and free installation of the rooter. Oh, and NO down-time when switching from our service provider to the bigger and better Vodacom. Papers were completed, the salesman went of on the sunset.... With his signed contract and, I presume, a nice commission in his wallet. We received the rooter, phoned to arrange for installation - only to hear that we must do it ourselves. I quoted the line on the contract, as we are not too much I to tech. The operator logged a request for a technician to come out within 2 to 3 days. Last heard of Vodacom. We called someone for assistance and had it done by ourselves. We canceled our old contract with our previous provider, phoned Vodacom to request activation. Got promises from the very nice lady who assisted me. We had internet, but it was just as bad as the electricity. More off than on. We've spent a fortune on extra data for our lhk es, we've had to buy more airtime, as every call to Vodaco was a stretched out process. Each of them was ended with empty promises of fixing our connectivity. The only thing which we received was numerous text messages to confirm our requests for assistance.... But no assistance. Phoned today, they said that we were asked for a proof of address..... Which we haven't. I checked all Vodacom communication. Sorry to say, we are sorry that we trusted Vodacom with something as important as our internet contract.