TH
Tasneem H
1 reviews | Active since Feb 2015
22 Feb 2022, 13:08
Never enter a contract with Vodacom
Did you know it is easier to complain on hellopeter than to get assistance on email from Vodacom? what a joke!
I have placed my notice for cancellation ( 30days ago) you decided to suspend my account, leaving me with no data.,After numerous calls and emails, you finally reinstated.
Now a debit went off which i do not recognize.. surprise surprise.. Vodacom messes up and than charges me extra? like what fly by night people do you employ?
I dont want long stories, check my account and refund the difference.
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Replies (1)Vodacom's replyOfficial
22 Feb 2022, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
