HO
Helen O
1 reviews | Active since Sept 2015
01 Sept 2015, 12:56
never ending phone contract!!
I have tried on several occasions to get Vodacom to notify me, as they should, of a number up for renewal after 24 month contract they have not done so In the past 4 years and I am still paying a debit order on I phone I dont use!! I refuse to pay to get out of it. What about the consumer protection act! Is it really so hard to let your customers know in advance! I want to cancel this contract asap. And if it cant be resolved Im going to close all my accounts with vodacom.
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Replies (1)Vodacom's replyOfficial
01 Sept 2015, 15:50Hello bloominghels,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2015, 15:50
Official
Hello bloominghels,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
