HO
Helen O

1 reviews | Active since Sept 2015

01 Sept 2015, 12:56

never ending phone contract!!

I have tried on several occasions to get Vodacom to notify me, as they should, of a number up for renewal after 24 month contract they have not done so In the past 4 years and I am still paying a debit order on I phone I dont use!! I refuse to pay to get out of it. What about the consumer protection act! Is it really so hard to let your customers know in advance! I want to cancel this contract asap. And if it cant be resolved Im going to close all my accounts with vodacom.

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2015, 15:50
Official
Hello bloominghels,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,