Never ending list of uselessness

<p>- I tried to do a change of ownership and now vodacom has two profiles for my account. The call centre has it in my name and the upgrades department has it in the old name. HOW DOES THAT EVEN HAPPEN?! Sometimes I even receive two sets of mails for my bill. One set in my name and one set in the old name.</p> <p>- I've been trying to upgrade to the Huawei Mate 9 for months. Eventually Vodacom released the deal in their April magazine with zero stock in any of their stores or online offers around the device. It's now May and nothing has been done about it. I have visited 7 stores and called 25or more and NONE of them have been anble to assist me or even come back with what the status of my request is.</p> <p>- The vodacom website then asks for Huawei P10 plus preorders promising a call back by 5 May. 5 May has come and gone with no response and I have filled out the form numerous times.</p> <p>- I tried calling the Vodacom upgrades department and the number doesn't work as it pushes through to the general call centre. Numerous call centre consultants have promised to put me through or even call me back to help connect me to the upgrades department, with zero luck. this has been going on for months now. </p> <p>- The vodacom website is terrible. Not correctly tagged, nor is it updated correctly with the information that is visible in the offers magazine. The search function is useless and the information on the site is very outdated. </p> <p> </p> <p>Who is going to bother helping me with all these issues as noone to date has bothered doing anyting about it! I wnat my account in one name, I want to uograde to the phone of MY choice and I want my account payment to be corrected as i should not have been paying for a device on my contract as i should have upgraded last year September. Thats months of overbilling. FIX IT!</p>