NEVER DOING THE SIM SWOP

I TOOK OUT AN ONLINE CONTRACT BY VODACOM. I RECEIVED THE PHONE YESTERDAY. I TOLD THEM I WANT TO KEEP MY OLD NUMBER SO THEY JUST HAD TO DO A SIM SWOP.<br> I PHONED THEM TO DO THE SIM SWOP, IT TOOK ME MORE THAN 30MIN ON THE PHONE TO DO IT, THEY TOLD ME IT WILL TAKE 0 - 24H TO BE COMPLETED AND NOT TO PUT THE NEW SIM INTO THE PHONE BEFORE MY OLD SIM CARD DID NOT LOOSE SIGNAL.<br> THIS MORNING I RECEIVED AN SMS THAT THE NEW NUMBER IS ACTIVATED.<br> SO THEY NEVER DID THE SIM SWOP. <br> I PHONED THE ONLINE DEPARTMENT AND ASKED WHY DID IT NOT GO THROUGH? THEY GOT BACK TO ME AND SAID: THEY ARE NOT SURE WHAT HAPPENED BUT I WILL BE RECEIVING A NEW SIM CARD IN 48H. I ASKED WHY I CANT GET IT TOMORROW: HER ANSWER: BECAUSE THAT DEPARTMENT SAID SO! I AM REALLY DISGUSTED WITH THE SERVICE OF VODACOM, THEY ARE NOT EVEN TRYING TO ACCOMMODATE ME IN SENDING THE SIM CARD EARLIER. KNOW I HAVE A CONTRACT WHICH WILL BE DEDUCTED ON THE 23/06/15 FROM MY ACCOUNT WHICH I CANT EVEN USE!<br>