Never do business with vodacom

Afternoon I have requested the recordings from Vodacom on numerous occasions, which I still have not received. I have asked for the recordings of the following dates 09/30 September and 01/04 October. Because I keep on telling them that the one phone is overseas so the data isn't being used in SA. My phone has been changed over to a prepaid after more than a month struggling. I also had to pay in even though I didn't ask for an upgrade and I asked that the contract be canceled. When I spoke to them about cancelling my contract, my insurance was also cancelled and they refunded me which vodacom has subsequently taken (******) the refund. They are a bunch of ******. I keep on telling them in my correspondence that the data on the phone that is overseas will not be used. I want my money back as well as the recordings, so if I need to take this further I have the information. Vodacom is no longer a leading network. So I appeal to people not to open a contract with Vodacom. I will never have one with them again. They are truely a bunch of ******.