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avgiesler A

1 reviews | Active since Dec 2016

19 Sept 2017, 13:04

Never deal with call centres trying to sell you anything!

I got a phone call for a month to month contract. They wanted all my info on the phone. This is ridiculous. When I asked to send the contract to me by email, they refused. What legitimate business refuses to send a contract via email? They might be recording the call, but I have no access to this call. Not good!

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Replies (2)
Vodacom
Vodacom's reply20 Sept 2017, 06:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Sept 2017, 11:05
Official

Good Day Achmed Giesler,

Thank you again for taking my call.

This matter has been addressed.

Regards

RO