Never Choose Vodacom

Item: Vodacom
Rating: 1
Author: Kim Van Den Ende

Appalled by the Vodacom sevice! Being a customer for over 20 years. Now I upgrade through a service provider, over the phone, recieved my phone but don't activate my data or minutes! After numerous phone calls, they still have not fixed this. 5 months later! 30gigs owed to me and 3000minutes! I will not use them ever again. Service is shocking.

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Replies (1)

Vodacom's replyOfficial

06 Nov 2024, 07:47

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply06 Nov 2024, 07:47

Official