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Herman D
1 reviews | Active since Dec 2011
30 Aug 2020, 09:29
Never cancelled 5GB 30 Day Data Bundle - Recurring
I phoned Vodacom months ago to cancel 5GB 30 Day Data Bundle - Recurring.
They confirmed that it was cancelled, but they never did and are still charging me for this.
Trying to phone 135 to cancel is a nightmare.
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Replies (2)
Vodacom's replyOfficial
30 Aug 2020, 10:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2020, 10:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Herman D's updateReviewer Update
27 Sept 2020, 22:35Vodacom credited my account. Thank you.
HD
Herman D's update27 Sept 2020, 22:35
Reviewer Update
Vodacom credited my account. Thank you.