NEVER CALLED BACK
<p>So i never got another call back after Vodacom tried for only one day. Now i get an automated call saying my account is in arrears. Why do you care so little about customer service. I am appalled and his is not the first time. I don't know why i bothered to upgrade now im stuck with you for another two years. CALL ME BACK AND RESOLVE THIS ISSUE. How can you be so unprofessional. We have jobs we cannot answer when you call one time. </p>
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Vodacom's replyOfficial
05 Oct 2016, 14:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Oct 2016, 14:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,