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Carisa H
1 reviews | Active since Oct 2015
13 Dec 2023, 11:17
NEVER AGAIN WITH VODACOM!! I JUST CANT DEAL WITH THEM!!
I upgrade online with Vodacom when I received the device I found out instead of upgrade Vodacom gave me a new contract. I send the device back and cancelled it but STILL got a invoice for the new line. Trying to get the right person or department to cancel this is a nightmary on its own. NO ONE CAN HELP me.. Now Vodacom will debit me for this and I didnt even apply or want this.. NEVER AGAIN with Vodacom
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Vodacom's replyOfficial
13 Dec 2023, 12:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Carisa H's updateReviewer Update
14 Dec 2023, 08:04Today Vodacom took R144.75 off my account this issue is a huge problem and still no one sort this problem out. I need this issue to be sorted ASAP.
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Carisa H's update14 Dec 2023, 08:04
Reviewer Update
Today Vodacom took R144.75 off my account this issue is a huge problem and still no one sort this problem out. I need this issue to be sorted ASAP.