Never again with VODACOM

Never again with Vodacom! So I cancelled my 2 years contract with Vodacom. Received this email on the 05/05/2021 Good day Nicola

I was unable to reach you when calling back today (05/05/2021).

Kindly be advised a cancellation order was done as per order number ***. The order will complete on 31/05/2021.

I have asked for call recordings since February when you requested for a cancellation and they were not found. We checked both numbers *** and ***.

If you have reversed your debit order for May, your account will be in arrears and will be charged a penalty fee for a returned debit.

To monitor your Vodacom account you may visit the Vodacom Portal (www.vodacom.co.za) or via the My Vodacom app on your device. You must be registered on the portal to view the relevant information.

Regards

Martha Gadebe

eService Team

But sadly to say the handed me over to their lawyer for the amount of R167.37 This lawyer do phone me like in every week but when I pick up my phone you can hardly hear anything. I did this cancellation in February 2021 over the phone but the person on the other hand did not do their work. I will never take out anything from Vodacom again. Never had bad service JUST BAD SERVICE for cancelling the contract after 2 years which is my right to do as client.