1 reviews | Active since Jun 2015
Never again too soon for Vodacom.
In March 2023 Vodacom phoned to offer me a phone deal. I accepted and they delivered the phones. I decided I couldn't afford them, and cancelled. A courier fetched the phones but they kept on billing me for them - in the region of R600 a month. In May I phoned to object and they said, "Sorry. We'll credit you."... Nothing. Again they took my money. Again I phoned (June). Again they said "Sorry. We'll credit you." Again nothing Carried on until November. Again I called to object. They said, "Sorry. We'll do a reversal immediately." November I called again. Again"Sorry. We'll credit you." (That's R4337.61 by this time). Nothing. In December I complained to ICASA. Again in December and Jan this year R600+ taken from me . That's R5537.61 by now. On 25 Jan they refunded me R4000. AND THEN TOOK OFF R610 ONE WEEK LATER! I complained again to ICASA and they said they have credited me. NOTHING! In my last correspondence with them I said that if I never have anything to do with me again it will be too soon for me... but they just keep coming.
