NEVER AGAIN!!!

to keep a long story short. I ordered a phone contract online on condition they can port my old number from Cell C. No problem is was told and received phone with a NEW NUMBER, only to find out 2 days later they cannot port my number. I therefore returned the phone and cancelled the contract will within the 14day return policy.<br> <br> Despite the cancelation and return of phoned within the return period, they debited my account twice and trying to get the debits refunded is an absolute nightmare. This has been dragging on for 8 weeks with no progress. I keep on phoning to find out on the progress and just get sent from 1 department to the next with no one able to tell me when it will be resolved. Every time there is a different story.<br> <br> I guess there will be no Christmas presents for my babies 1st Christmas as I will need to write of the refund that is due to me....and who know how much was spent on call to Vodacom as I do not have a Vodacom number from which the calls are free. <br> <br> I will definitely not be changing the Vodacom and more and will need to share my story with friends to are thinking about such a move.<br> <br> With much frustration and disappointment <br> Mark <br> <br> <br> <br>