AN
Anwar N

1 reviews | Active since Jun 2023

06 Jun 2023, 09:52

Never again!

I had fibre installed and when the contract had to expire I then contacted them to confirm cancellation at the end of October following due process. They have subsequently debited my account three times afterwards even though I have followed up on several occasions to query why I have been debited. The worst service ever!!!!

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2023, 09:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team