LV
Liza V
1 reviews | Active since Jun 2019
21 Jun 2019, 14:01
Never again
Vodacom service is the worst. Endless problems that doesn’t seem to stop. Last year they deleted my email account with all my emails and could not retrieve them. Guess what, they did it again! No call, explanation or reason. I cannot deal! I just took out a new contract with them, i’be never been so angry, the have lost my emails again. How is this possible? Would not recommend this service to anyone
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Replies (2)
Vodacom's replyOfficial
21 Jun 2019, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jun 2019, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jun 2019, 08:55Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, records indicate that your email service was reinstated successfully.
Should you require any additional assistance, kindly contact 082135.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, records indicate that your email service was reinstated successfully.
Should you require any additional assistance, kindly contact 082135.
Regards
Consumer Website Team
Best regards,
Vodacom's reply28 Jun 2019, 08:55
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, records indicate that your email service was reinstated successfully.
Should you require any additional assistance, kindly contact 082135.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Kindly note, records indicate that your email service was reinstated successfully.
Should you require any additional assistance, kindly contact 082135.
Regards
Consumer Website Team
Best regards,