tH
thea H
1 reviews | Active since Dec 2016
03 Feb 2018, 22:40
never again
can u please explain why on my bill so far im still getting charged for the second handset installment. my contract was suppose to end february altough i wasnt said anything about this prior i still paid but now their is am ekstra month. i will for sure never be with vodacom after this contract again. if i was told i was gping to pay 2 handsets i would not have upgraded
********** 7677 thea hughes
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Feb 2018, 07:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Feb 2018, 07:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Feb 2018, 17:01Good Day Thea-lee Hughes
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
RO
Best regards,
Vodacom's reply05 Feb 2018, 17:01
Official
Good Day Thea-lee Hughes
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
RO
Best regards,
tH
thea H's updateReviewer Update
06 Feb 2018, 08:30how is that possoble if the NEW APLLICATION for this account was approved on 21/12/2015????so why is their 5 months eksstra???
tH
thea H's update06 Feb 2018, 08:30
Reviewer Update
how is that possoble if the NEW APLLICATION for this account was approved on 21/12/2015????so why is their 5 months eksstra???